Your Gaiyo Account consists of three components. Your online user portal: Gaiyo Portal, the mobile application: Gaiyo App, and the mobility card: Gaiyo Card.

Your username is the e-mail address that your employer provides on your behalf. You use this username to log into the Gaiyo Portal and the Gaiyo App.

Click Forgot Password in the Gaiyo Portal login screen. Enter your e-mail address and you will immediately receive a temporary login token via e-mail. This login token gives you 20 minutes to enter a new password.

Note: it is important that you have the tab in which you requested the login token open in the browser in order to enter the login token immediately after receiving it."

Click Forgot Password in the Gaiyo Portal login screen. Enter your e-mail address and you will immediately receive a temporary login token via e-mail. This login token gives you 20 minutes to enter a new password.

Please note that it is important that you have the tab in which you requested the token open in your browser so that you can enter the token immediately after receiving it.

By logging into the Gaiyo Portal or into the Gaiyo App, you can manage your data and can also view the transactions you have made. Under the heading Transactions, you will find all registered transactions.