The Gaiyo wallet is a virtual wallet where you can deposit money to rent shared cars, shared scooters, and shared bicycles; you can also use parking services or buy e-tickets for public transportation such as buses, trains, and subways. Advantages of the Gaiyo Wallet.
1. In the dashboard, click on the menu, the three lines in the top right corner. 2. Then click on “Wallet” 3. Then click on “Transaction history” 4. Here you will find all receipts for your transactions. 5. You can click on the receipt to view all details.
We ask for a deposit when renting a car for unforeseen circumstances. The deposit can be used to rent all shared cars that can be booked through Gaiyo. It is therefore not necessary to submit a new deposit each time. Once the rental has ended, you can submit a request to have the deposit refunded … Lees verder
Go to your Wallet in Gaiyo > then click on Deposit & Reservations > Click on the amount of your deposit and you will see “Release deposit” at the bottom of the screen. Click on this to request a release of your deposit. If there are no outstanding payments, we will refund your deposit to your account within 5 to 10 … Lees verder
It may happen that you have a balance in your wallet, but it is insufficient to book a service or purchase an e-ticket. You can then immediately top up your wallet to the required balance. Instead of “Confirm selected,” the app will display “Top up.”Because the current balance is insufficient, you can top up the … Lees verder
You can easily deposit money into your Wallet via iDEAL: 1. Click on the three lines in the top right corner and go to “Wallet.” 2. Here you can see your current balance and view your transactions and payments. Tap “Top up” to continue. 3. Select your preferred payment method by tapping on the dropdown … Lees verder
You can always view your balance by going to the wallet. In the transaction overview, you can see your top-ups. You will also find all transactions that have been made when using a shared bike or purchasing a ticket. If you do not have enough balance in your wallet and your balance becomes negative due … Lees verder
If you want to use a service, we will put an amount aside as a reservation. If the final costs are less than the reservation, the amount will automatically be refunded to your Wallet. Your reservation can consist of the following components: Basic costs: this includes the hourly rate for renting a car or the … Lees verder
The balance in your Wallet is yours. You can request a refund of the remaining amount at any time, free of charge, by sending an email to . Travel credit you have received as part of a promotion cannot be exchanged for cash and will therefore not be refunded.
No, travel credit that you have received from us free of charge cannot be exchanged for cash and will not be refunded.
