Step 1: Make a reservation via the dashboard Step 2: Make a reservation Step 3: Start the rental Press “Start trip” and follow the instructions. One of the checks is to stand near a hub to start the ride. Step 4: Choose your bike or e-bike Select an available bike or e-bike and click on … Lees verder
If you are unable to start or end your ride, please ensure that: If this does not solve your problem, try the following: If you encounter other technical problems when starting or ending your ride, please contact our Support team via the app, at support@gaiyo.com, or call us during business hours at: 0900-662 46 49
End your ride or rental of the bike or e-bike by pressing “End ride.” 2. You can return the bike to any Cycle Hub parking lot. Find one on the map and make sure you are within the hub area before ending your ride. 3. Lock your bike or e-bike and press “End” … And … Lees verder
If you are unable to unlock the lock on a bike or e-bike due to another technical issue, please contact our Support team via the app, at support@gaiyo.com or call during office hours at: 0900-662 46 49
You only need to be online when you rent the bike and when you end the rental. Once that’s done, you can enjoy the city in offline mode. You unlock the bike with the Gaiyo app, which connects to the smart lock on the bike via Bluetooth.
