You only need to be online when you rent the bike and when you end the rental. Once that’s done, you can enjoy the city in offline mode. You unlock the bike with the Gaiyo app, which connects to the smart lock on the bike via Bluetooth.
Are you experiencing a problem starting, using, or ending a Check shared moped via the Gaiyo app? Then the Check helpdesk will help you further. For technical support or ride problems, please contact Check directly via: support@ridecheck.app Please clearly state in your email:
When you have finished your ride on a Check shared Moped, it is important to park it neatly and according to the rules. This way, we keep public spaces safe and accessible for everyone. You may park the Moped: In some municipalities, there are designated parking spaces where you must park. The Gaiyo app shows whether you … Lees verder
In most cities, you can use a Check shared moped between 6:00 a.m. and 1:00 a.m. In some cities, riding is permitted 24/7. This currently applies to: The available times may vary per municipality based on local regulations. The Gaiyo app automatically shows whether a moped is available at your location and time. Outside the permitted hours … Lees verder
Yes, since January 1, 2023, new rules apply in the Netherlands: on all mopeds with a blue license plate (25 km/h), you are required to wear an approved helmet—both as the driver and passenger. For 45 km/h mopeds (yellow license plate), the helmet requirement remains in force – choose a moped helmet with ECE approval
Depending on the type of moped (25 km/h or 45 km/h), you must comply with the traffic rules for cyclists or motorists: ✔️ Check moped (25 km/h, blue license plate) ✔️ Check moped (45 km/h, yellow license plate)
Check is active in more than 17 Dutch cities. You can start and end rides within the purple service zones that you see in the Gaiyo app. Below is an overview of the cities and the clusters linked so far: Available cities (June 2025): Clusters and ride connections In some regions, parallel service zones apply, allowing you to … Lees verder
You can start your ride within the service area, but it is possible to continue riding outside the area – however, with restrictions: What if I end the ride outside the area anyway?
In the Gaiyo app, you can see all available Check shared mopeds in your area. Both the ‘Mopeds’ section on the dashboard and the map show the vehicles and their distance. After selecting a moped, you have 10 minutes to reach it before the reservation expires. How does it work exactly?
Yes, all Check-deel scooters are third-party insured, which means that damage to third parties during your ride is covered as standard. Please note the excess in the event of damage: Third-party insurance When does the excess apply?
