How do I end my Bolt reservation?
Have you arrived at your final destination? Find a return location via the app.Click on “End rental,” go through the check questions, and lock your bike to end your reservation.
FAQ Category: Bolt
I can’t unlock my Bolt e-bike
If you are unable to unlock your e-bike due to another technical issue, please contact our Support team.
I cannot start or end my Bolt e-bike ride.
If you are unable to start or end your ride, please ensure that: If this does not resolve your issue, please try the following: If you encounter other technical issues when starting or ending your ride, please contact our Support team via the app.
How do I book a BOLT e-bike?
Follow the steps below to book a BOLT e-bike via Gaiyo. 1. Open Gaiyo and tap the left icon next to Plan your trip at the bottom of the app to open the QR code scanner. 2. Scan the QR code of the BOLT bike you want to use. 3. Tap confirm to continue. 4. … Lees verder
Where can I use and park my Bolt e-bike?
Please note the areas below where restrictions apply, see also the map in the app:
Do I need an internet connection?
You only need to be online when you rent the bike and when you end the rental. Once that’s done, you can enjoy the city in offline mode. You unlock the bike with the Gaiyo app, which connects to the smart lock on the bike via Bluetooth.