How does the taxation of the mobility we use through you work?

Taxation is an important and complex subject. Various choices in a mobility scheme always have different consequences for tax calculations and therefore also for the gross/net compensation for employees. Mobility budgets, the amount of mileage allowances, any public transport subscription via the Gaiyo Card, and possible additional tax liability for a lease car or private … Lees verder

Do you also offer SSO for our employees?

Easy login saves employees hassle. That’s why we offer Gaiyo users a Single Sign-On (SSO) solution. With your employer’s business account, you only need to log in once to access Gaiyo. A commonly used method for this is AzureAD. Want to know more about how we make SSO possible for your employees? Contact us!

What are your security measures?

Information security is central to Gaiyo. As a mobility platform, we process privacy-sensitive data from employees and organizations—and that requires care, transparency, and control. That is why we ensure that it is always clear what data we process, where it is stored, who has access to it, and for what purpose. Only authorized employees have … Lees verder

How do you handle employee privacy?

At Gaiyo, privacy is paramount. We work in full compliance with the General Data Protection Regulation (GDPR) and adhere to the principles of privacy by design and privacy by default. This means that we only process personal data that is necessary and exclusively for the purpose for which it was collected. Business mobility and private use are strictly … Lees verder

Can I also start with a pilot for a small group of employees?

Yes, that is possible. For organizations with many employees or complex mobility needs, a pilot can be a smart first step. Together with a selected group of users, we test how Gaiyo fits in with your wishes and processes in practice. A pilot helps to create support, gather valuable feedback, and optimize the final setup. … Lees verder

Do you offer full expense reporting options for travel expenses, mileage, and working from home? How do we set the correct reimbursements for these?

Yes, Gaiyo offers a complete solution for claiming travel expenses, mileage, and home working days. As an employer, you set the allowances yourself based on your mobility policy. We then set this up entirely within the platform. Would you like to encourage cycling, for example, or offer a different allowance for home working days? No … Lees verder

Can my employees also use mobility services for private purposes?

Yes, that is possible – and completely privacy-friendly. Using the Gaiyo App, employees can easily indicate whether each trip is a business, commuting, or private trip. This choice determines not only the processing but also the payment and visibility of the trip. Private trips are automatically paid for from the employee’s personal wallet, so they … Lees verder

Can you integrate with our HR and/or payroll system?

Yes, Gaiyo supports links to HR and payroll systems to make mobility processes as efficient as possible. We offer various integration options tailored to the systems your organization uses. For example, via an API link, which automatically processes changes such as new hires and departures. We can also read and process periodic export files—such as … Lees verder

Kunnen we per bedrijf, bedrijfsonderdeel of kostenplaats een aparte factuur krijgen?

Yes, that is possible. Gaiyo supports split invoicing per entity, business unit, or cost center. This allows you to easily allocate mobility costs to the correct internal budgets or administrative structures. Whether you have multiple companies, departments, or cost centers within a single organization, we ensure that invoicing aligns with your internal structure. All you … Lees verder