You only need to be online when you rent the bike and when you end the rental. Once that’s done, you can enjoy the city in offline mode. You unlock the bike with the Gaiyo app, which connects to the smart lock on the bike via Bluetooth.
You can start your ride within the service area, but it is possible to continue riding outside the area – however, with restrictions: What if I end the ride outside the area anyway?
Follow these simple steps to end your Felyx e-scooter ride correctly:
Follow these simple steps to reserve a Felyx e-scooter: 2. Search the map for an available Felyx scooter and tap the vehicle you want to use. 3. Select the scooter using its license plate number from the list. 4. Check out the details: prices, pickup location, and user information under “How does it work?”. 5. … Lees verder
No, you don’t have to. Once you’ve selected a scooter via Gaiyo, you can leave it anytime within the service area. There is no obligation to return to the original starting location. Where should I park it?
Yes, you need a valid driver’s license to reserve and drive an e-scooter through Gaiyo. The following rules apply: Without a valid driver’s license (AM, A, or B), you cannot reserve or use a scooter via Gaiyo. During the first reservation where a driver’s license is required, you will automatically be asked to scan it … Lees verder
If you receive a traffic fine during a trip, for example for parking illegally, speeding, or not wearing a helmet, the following steps apply: Additional points to note
You can park your Felyx scooter anywhere within the official service or care area, as long as it is legal and you respect public space: Felyx encourages you to park as you would park your own scooter or bicycle: safely, neatly, and without causing any inconvenience.
Need help using the Gaiyo app or experiencing issues with your account, ride, or payment? We’re happy to help. For issues with the Gaiyo app itself, such as technical malfunctions or account questions: For questions about Felyx scooters — for example, ride issues, parking questions, or fines — please contact Felyx customer service: Do you have another question? … Lees verder
No, you do not need to take out separate insurance yourself. Felyx arranges the mandatory third-party liability insurance for you, including an excess as explained below: What is covered What is your excess? When does the insurance expire?
