Do I need to grant the app access to my location?

Not necessarily, you can also use Gaiyo without giving the app access to your location. However, you will not be able to see certain information, such as the distances to parking locations. We therefore recommend that you give the app access.

In which municipalities can I park on the street?

View here the current overview of all affiliated municipalities where you can park on the street using Gaiyo. The municipalities where street parking via Gaiyo is possible are indicated with a green check mark under Mobile parking.

I received a fine while I was registered, what should I do now?

Did you receive a fine even though you had a valid parking booking in the Gaiyo app? Check whether the booking has been entered correctly in Gaiyo. Submit an objection Were you registered correctly? Then submit an objection to the municipality. A screenshot of your Gaiyo transactions is sufficient proof. The settlement of an additional … Lees verder

How do I book a bicycle or e-bike via CycleHub?

Step 1: Make a reservation via the dashboard Step 2: Make a reservation Step 3: Start the rental Press “Start trip” and follow the instructions. One of the checks is to stand near a hub to start the ride. Step 4: Choose your bike or e-bike Select an available bike or e-bike and click on … Lees verder

I cannot start or end my bike or e-bike ride via CycleHub

If you are unable to start or end your ride, please ensure that: If this does not solve your problem, try the following: If you encounter other technical problems when starting or ending your ride, please contact our Support team via the app, at support@gaiyo.com, or call us during business hours at: 0900-662 46 49

How do I end the ride of my bicycle or e-bike via CycleHub?

End your ride or rental of the bike or e-bike by pressing “End ride.” 2. You can return the bike to any Cycle Hub parking lot. Find one on the map and make sure you are within the hub area before ending your ride. 3. Lock your bike or e-bike and press “End” … And … Lees verder

How do I end my Bolt reservation?

Have you arrived at your final destination? Find a return location via the app.Click on “End rental,” go through the check questions, and lock your bike to end your reservation.