Why do I have to pay a deposit to rent a shared car?

We ask for a deposit when renting a car for unforeseen circumstances. The deposit can be used to rent all shared cars that can be booked through Gaiyo. It is therefore not necessary to submit a new deposit each time.

Once the rental has ended, you can submit a request to have the deposit refunded to your wallet.

How do I request a refund of my deposit?