1. How can I view my trips in the Gaiyo Portal?

By logging into the Gaiyo Portal, you can access your personal trip overview. Here you can see all the transactions you have made with your Gaiyo Card, budget, or bookings via Gaiyo.

2. What information can I see about my trips?

In the trip overview, you will find:

• Date and time of the trip.
• The means of transport used (e.g., train, bus, shared car, bicycle, Moped).
• The costs and payment method (e.g., employer budget, expense claim, or personal payment).

3. Can I filter or search my trips?

Yes, in the Portal you can easily filter your trips by period, status, or category. This makes it clearer and helps with expense claims or reports.

4. What can employers or administrators see about my trips?

• Employers have insight into the business trips made via the Gaiyo Portal, in line with the agreements within your organization.
• Data is always processed in accordance with the GDPR guidelines and only shared with your employer to the extent necessary for administrative, HR, or payroll purposes.

5. How up-to-date is the trip overview?

• Trips you make with your Gaiyo Card automatically appear in the Portal as soon as the transaction has been processed by the carrier.
• Bookings made via the Gaiyo App are visible in the Portal almost immediately.

In short: in the Gaiyo Portal, you will find a complete and up-to-date overview of all your business trips, including costs, payment method, and sustainability insights.