1. Can I change my travel class with the Gaiyo Card? Yes. You can load a temporary class change to NS 1st class onto your Gaiyo Card via the “Today 1st class” product. 2. How does a temporary class change work? The class upgrade is valid until 4:00 a.m. or until you cancel the temporary class upgrade yourself. 3. … Lees verder
1. Can I use my Gaiyo Card to travel on international trains? No, the Gaiyo Card can only be used for travel within the Netherlands. A separate international ticket is always required for international trains (such as Eurostar, Thalys/Eurostar, or IC Brussels). 2. Are there any exceptions, such as the ICE? Yes. You can travel on ICE trains within … Lees verder
1. Can I travel on the Eurostar with my Gaiyo Card or e-ticket? No. It is not possible to travel on the Eurostar with your Gaiyo Card or a standard Gaiyo e-ticket. 2. How can I travel on the Eurostar? To travel with Eurostar (e.g., Amsterdam – Brussels – London or Paris), you must purchase a separate international ticket. 3. Does this only … Lees verder
1. Can I travel on ICE trains with my Gaiyo card or e-ticket? Yes, you can. You can use ICE trains within the Netherlands without paying a surcharge. 2. On which routes can I travel without paying a surcharge? Domestic travelers can therefore board and alight at Dutch ICE stations at no extra cost. 3. Is a … Lees verder
1. Can I cancel a surcharge that I purchased at the Surcharge Terminal? Yes. A surcharge that you activated with your Gaiyo card at the Surcharge Terminal can be canceled at the same terminal within 30 minutes. The amount will then be automatically refunded. 2. Can I cancel a surcharge that I purchased as an e-ticket via the … Lees verder
1. Can I use the Intercity Direct with Gaiyo? Yes, you can. However, surcharge rules apply to certain routes. 2. When is a surcharge mandatory? For the route Schiphol – Rotterdam (and vice versa), you need an Intercity Direct surcharge. Surcharge-free travel You can travel on these routes without paying a surcharge. 3. How do I purchase the surcharge? Option … Lees verder
The Mobility Mixx Card can still be used. You can continue to use it to travel on public transport. New colleagues will receive a Gaiyo Card. Employees with cards that need to be replaced will also receive a Gaiyo Card.
With the Gaiyo Card, you can travel on public transport, just like with a Mixx Card. Do you have a Mixx Card? Then your card will not be replaced. New colleagues will receive a Gaiyo Card. Employees with cards that need to be replaced will also receive a Gaiyo Card.
1. Why is travel distance important? To calculate the travel allowance, your employer uses the travel distance between your home and your place of work and/or business destination. This is based on the one-way travel distance in kilometers. 2. How is the travel distance calculated? 3. Can I adjust the calculated travel distance? Yes, as a user, … Lees verder
1. Log in Via the Portal Via the App 2. Create a new expense claim In the Portal In the App 3. Expense claim status and submission Each expense claim is assigned a status, both in the Portal and in the App: Submit Only approved expense claims will be submitted by Gaiyo to your employer for payment … Lees verder
