What do I need to do to comply with the CO2 registration requirement?
In the article “Ready for CO₂ Registration (WPM)? Gaiyo Keeps You Compliant and Ahead,” we have outlined everything you need to know.
Archives: FAQs
Can I put certain mobility services on or off for individual employees?
Yes, that is possible. Your own mobility policy is the starting point. We translate it into our system, with the correct settings and access per user, often based on predefined groups or profiles. In addition, we translate your reimbursement policy into our system, allowing you to reimburse employees for trips made using their own transport … Read more
How can you detect and report unlawful use (e.g., traveling by public transport outside office hours)?
Prevention is better than cure. In this case, prevention means explaining the rules of the mobility scheme to employees in advance. We can, of course, provide support in this regard. Once employees start traveling, we always assume good faith; after all, we do not determine whether someone is traveling legitimately or not. And once the … Read more
What information, reports, and/or dashboards do you offer?
We will always provide you with all available details of a travel transaction in a monthly overview (except for private trips, of course). You can easily import these transaction overviews into your own environment and process them with other data to keep track of your own dashboards. In addition, you will receive standard monthly reports … Read more
I want to be able to use shared mobility on my business park. Can you organize that for us?
Ja, dat kan. Bedrijventerreinen zijn vaak met de auto wel goed bereikbaar, maar de aansluiting op het openbaar vervoer kan beter. Juist met de combinatie van deelfietsen of deelscooters in aanvulling op de trein, wordt jouw bedrijventerrein weer aantrekkelijker en reizen alle medewerkers en bezoekers ook net weer duurzamer. Samen met aanbieders kunnen we die … Read more
Do you also offer pool cars and/or pool e-bikes?
Yes, Gaiyo also offers you your own pool cars and/or pool bikes, in addition to the public shared mobility options that are already available. If you already have pool cars or bikes, we can unlock them via the Gaiyo App by applying the appropriate technology. If you want to start with your own pool mobility, we can … Read more
How does the taxation of the mobility we use through you work?
Taxation is an important and complex subject. Various choices in a mobility scheme always have different consequences for tax calculations and therefore also for the gross/net compensation for employees. Mobility budgets, the amount of mileage allowances, any public transport subscription via the Gaiyo Card, and possible additional tax liability for a lease car or private … Read more
Do you also offer SSO for our employees?
Easy login saves employees hassle. That’s why we offer Gaiyo users a Single Sign-On (SSO) solution. With your employer’s business account, you only need to log in once to access Gaiyo. A commonly used method for this is AzureAD. Want to know more about how we make SSO possible for your employees? Contact us!
What are your security measures?
Information security is central to Gaiyo. As a mobility platform, we process privacy-sensitive data from employees and organizations—and that requires care, transparency, and control. That is why we ensure that it is always clear what data we process, where it is stored, who has access to it, and for what purpose. Only authorized employees have … Read more
How do you handle employee privacy?
At Gaiyo, privacy is paramount. We work in full compliance with the General Data Protection Regulation (GDPR) and adhere to the principles of privacy by design and privacy by default. This means that we only process personal data that is necessary and exclusively for the purpose for which it was collected. Business mobility and private use are strictly … Read more