A useful addition to the app

Mobility card for employees

The Gaiyo mobility card is the ideal complement to the Gaiyo app.
Especially for employees who often travel by public transport, use public transport bicycles, or want to refuel and recharge while on the road.
With the card, you can easily check in and pay securely, both for business and personal use.

What can you do with the card?

Quick check-in for public transportation

Train, bus, tram, or subway—ideal for frequent travelers.

Access to the OV-fiets

Simply take the OV-fiets for the last part of your journey.

Refueling & charging

Can be used at virtually all gas stations and charging points in the Netherlands.

Automatic & secure

Transactions are automatically linked to the type of trip you are taking. No more hassle with expense reports.

Rights & upgrades

Not all card features are active by default. Your employer determines which options you can use. This may also include upgrades, such as traveling in first class. Depending on the policy, either your employer or you will pay any price difference. You can view your rights in the employee portal.

The card and its use

Business or private per use

The type of trip you have made with your card, e.g., commuting, business, or private, is automatically classified. Private trips can be paid for via your employer or via the Gaiyo wallet.

Lost or defective card

Report this via the employee portal and quickly request a replacement.

Request PIN code

Forgot your PIN? Request a new one via the portal.

Missed check-out?

We will help you resolve this and reclaim the money.

In practice

The Gaiyo mobility card makes business travel even easier.

An employee says:
“Since I started using the card, I no longer have to keep separate receipts. I quickly check in on the train, grab a public transport bicycle, and refuel on the way without any hassle. Everything is automatically recorded in the app, and I can immediately see which trips are business and which are private. It really saves me a lot of time and stress.”

Frequently asked questions

How do I receive and activate my card?

The mobility card will be sent to your home address. Before using it for the first time, you must activate the card at an NS ticket machine or other public transport service point. The card will then be ready for use.

Can I use the card for all services?

Only the features for which your employer has granted you rights are active, such as OV-fiets (public transport bicycle) or refueling/charging. In the employee portal, you can see exactly which services are available to you.

What happens if I lose my card or if it is defective?

Report this immediately via the employee portal. Your card will be blocked and you can immediately request a replacement card. Until then, you can continue to travel using the QR code in the app.

Can I also use the card privately?

Yes. Each time you check in or make a payment, the system checks whether it is a business or private trip. You can, of course, adjust this classification yourself.
Private trips are paid for via your personal wallet and are never visible to your employer.

Will the card be automatically linked to my app?

Yes. All transactions made with the card are automatically recorded in your app and your personal overview.

How much does the ticket cost?

The card itself is provided by your employer. Any usage costs depend on your organization’s mobility policy.

The perfect combination with the Gaiyo App

Use the card together with the app and the employee portal for optimal convenience.