Do you have a question or are you experiencing a problem with the Gaiyo app? We are happy to help you.
For support with using the Gaiyo app:
- Call our helpdesk at 0900-6624649 for immediate assistance.
- Or open the app, tap on the menu (top right) and scroll to ‘Help – WhatsApp’ to reach us via WhatsApp.
For questions about transportation itself (such as delays, refunds, or lost items):
Please contact the customer service department of the relevant transportation provider. They can help you with any questions about their services.