I received a fine while I was registered, what should I do now?

Did you receive a fine even though you had a valid parking booking in the Gaiyo app? Check whether the booking has been entered correctly in Gaiyo.

  • Open Gaiyo
  • Go to “Transactions” via the menu.
  • Check the license plate number, zone code, and time of the transaction against the fine.

Submit an objection

Were you registered correctly? Then submit an objection to the municipality. A screenshot of your Gaiyo transactions is sufficient proof. The settlement of an additional charge is a matter between the driver and the municipality in question. As Gaiyo, we cannot mediate in this matter.