How can I classify my (public transport) trips in Gaiyo?

1. What does classifying travel mean?

By classifying or specifying, you indicate the purpose of a trip. This determines how the costs are processed and possibly reimbursed.

The possible classifications are:

  • Business
  • Commuting
  • Private

2. Do I always have to classify my trips myself?

That varies per employer:

  • Automatic classification: Some employers have all trips classified automatically by the system. In that case, you don’t have to do anything yourself.
  • Monthly check: Other employers ask employees to check their trips once a month. You will then receive a reminder to review your trips and adjust them where necessary.

3. How do I classify my trips in the Gaiyo Portal?

  1. Log in to the Gaiyo Portal (mijn.gaiyo.com).
  2. Go to the Trips overview.
  3. Select the trip you want to classify.
  4. Choose the correct classification (Business, Commuting, or Private).
  5. Save the change.

4. How do I classify my trips in the Gaiyo App?

  1. Open the Gaiyo App.
  2. Go to the Trips menu.
  3. Select the relevant trip.
  4. Choose the correct classification (Business, Commuting, or Personal).
  5. Confirm the change.

5. Until when can I adjust my trips?

The period during which you can adjust your trips is determined by your employer.

  • This is usually 6 to 8 weeks after the trip date.
  • After that, all transactions are automatically finalized and no further changes can be made.

6. What happens if I don’t classify a trip?

  • With automatic classification, the system processes the trips according to your employer’s settings.
  • If your employer requests a monthly check and you do not respond to the reminder, the system will automatically process the trips according to the set standards.

In short: not every employee has to classify trips themselves. Whether or not this is necessary depends on the agreements with your employer. Where classification is mandatory, you usually have 6 to 8 weeks to adjust your trips.